Please read before completing the form to the right.

Complete the form to the right to request a reinstatement or  payoff.  If you are not a borrower, an owner of the property, or a junior lien holder, you will need to provide us with written authorization before we will provide a reinstatement or payoff quote to you.  The authorization can be faxed to us at (617) 244-7304 or mailed to our office.  

Failure to complete the required fields may result in a delay or the inability to process your request.

Please note that we do not have the information requested.  It must be ordered from your servicer or lender.  The process can take up to five business days.  We will provide you with this information as soon as possible after we receive it.

There are a number of servicers and lenders that provide reinstatement and payoff information directly to their customers.  We will not process requests for these lenders or servicers.  The information for making a request is as follows:
 

Lender/Servicer Telephone Location
Chase Home Mortgage, LLC (California only) 866-265-6459 10790 Rancho Bernardo Road,  San Diego, CA 92127
Nationstar Home Mortgage 888-850-9398 1750 Viceroy Drive,  Dallas, TX 75235
CitiMortgage TX   - Loan #'s starting with 20-0051 877-675-5165 1111 Northpoint Dr., Suite 100, Coppell, TX 75019
Citimortgage - TX - All other loan  #'s 800-422-1498 1111 Northpoint Dr., Suite 100, Coppell, TX 75019
Wilshire Credit Corp. 888-917-1050   14523 SW Millikan Way, Suite 200 Beaverton, OR 97005
Chase Home Finance, LLC f/k/a Bank One (Wisconsin only)  800-576-6730 111 East Wisconsin Ave., Milwaukee, WI  53201
HSBC (Florida) 800-365-6730  636 Grand Regency Blvd, Brandon FL 335
HomeEq 866-822-1471 701 Corporate Center Dr. Raleigh, NC 27607
Specialized loan Servicing 800-596-8580 8742 Lucent BLVD, Suite 300 Highlands Ranch, CO 80129
Ocwen Loan Servicing, LLC 877-596-8580 1675 Palm Beach Lakes BLVD West Palm Beach, FL 33401
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Request a Payoff or Reinstatement


Directions:    Please complete the information below. Fields marked with an * are required. 
If you are not an authorized party, your request will not be processed.  If you want both a reinstatement and payoff, you must complete the form separately for each request.

S
elect reinstatement if you want the amount necessary to bring your loan current.
Select payoff if you want the amount necessary to pay off the entire loan balance.



* I am requesting a        

 
Team Assignment       
 (This information will appear at the bottom of the correspondence that you receive from us.)

 * I would like the quote to be good through  
                                                                   
      mm/dd/yy
 (The good through date is the date you believe that you will have the funds available to reinstate or pay off your mortgage. The good through date cannot be more than 30 days from today's date.)

 Please provide the following information:
 (if the address information is not completed, we will send the letter to the property address)

* First Name
* Last Name
* Property Address
Address (cont.)
* City
* State
* Zip/Postal Code
Telephone
FAX
* Lender/Servicer
Loan Number
 

(last five digits only)

HLO Case No.
* Send Quote to 

Who is requesting the information? (if the person is not the borrower or if the borrower wants the information sent to an alternative address please complete this section.)

* First Name
* Last Name
* Relationship to Borrower
* Street Address
Address (cont.)
* City
* State
* Zip/Postal Code
Telephone
FAX